Email:
service@hennecke-oms.com
360°SPARE PART SERVICE
Spare part competence from a single source
An effective way of preventing costly production losses right from the start is to use original spare parts under manufacturer's warranty. Save yourself from searching for alternative spare parts suppliers - our 360°SPARE PART SERVICE is attractive not only due to reliable availability and fast delivery, but also represents great value for money.
360°REPAIR SERVICE
Fast, reliable, professional
The operational life of machines and systems can often be significantly extended by a cost-effective upgrade of various components. Our 360°REPAIR SERVICE offers a wide range of components which can be hired at attractive prices. This changes nothing in the performance, which remains as good as ever. In addition, the 360°REPAIR SERVICE minimizes the risk of unplanned system outages right from the start due to preventative measures and comprehensive user training.
360°CONNECT
Qualified support, remote service and process monitoring
With 360°CONNECT, the expertise of our technical service support specialists is directly available to our customers all over the world without the need for time-consuming travel. Thanks to a modern digital infrastructure, our qualified and extensive support services are only a few clicks away. Based on a continually secure data connection, we offer you, for example, various tools for production or process monitoring. This also includes targeted isolation of possible problems or faults in the production process. With the 360°SERVICE portal, our customers also benefit from a well-developed ticket management system and can access the current version of the machine or plant documentation at any time. Of course our first-level support is also available by telephone around the clock.
360°PREVENTIVE SERVICE
Optimize production, minimize risks
With our 360°PREVENTIVE SERVICE, you can optimize your production with transparent fixed costs and at the same time minimize a great number of risks. The preventive measures include regular production inspections. Tailor-made inspection plans are drawn up to monitor all relevant parameters and for maintenance and cleaning measures, as well as readjustments and optimization. The 360°PREVENTIVE SERVICE efficiently extends the lifespan of your plant and considerably reduces the workload for your operating staff.
360°RETROFIT
Innovation for retrofitting
360°Retrofit offers you patented innovations for fast and simple retrofitting. This will effectively optimize your machine's performance and secure additional decisive advantages for your production at an extremely attractive price-performance ratio. Our 360°Retrofit service is continuously improved through further innovative measures for retrofitting, where efficiency and customer benefit are the key. This is about more than a spare part - it's about innovation for retrofitting.
360°TRAININGS
Fit for PUR
Our 360°TRAINING program offers you professional and practice-oriented courses and seminars at competitive prices in our purpose-built training center. The main focus is on how to properly use the HENNECKE-OMS machine and plant technology as well as on targeted and successful troubleshooting.